Support hours
| Day of week | Business hours |
|---|---|
| Sunday | CLOSED |
| Monday | 9:00 AM - 5:00 PM ET |
| Tuesday | 9:00 AM - 5:00 PM ET |
| Wednesday | 9:00 AM - 5:00 PM ET |
| Thursday | 9:00 AM - 5:00 PM ET |
| Friday | 9:00 AM - 5:00 PM ET |
| Saturday | CLOSED |
Holidays
| Holiday | Date | Business hours |
|---|---|---|
| Thanksgiving Day | November 27, 2024 @1PM ET Thursday, November 28, 2024 Friday, November 29, 2024 |
CLOSED |
| Year End Office Closure | December 24, 2024 @ 1PM ET December 25, 2024 - December 31, 2024 |
CLOSED Limited on-call support for emergencies only |
| New Year’s Day | January 1, 2025 | CLOSED |
| Martin Luther King, Jr. Day | January 20, 2025 | CLOSED |
| Presidents’ Day | February 17, 2025 | CLOSED |
| Memorial Day | May 23, 2025 May 26, 2025 |
CLOSED |
| Juneteenth | June 19, 2025 | CLOSED |
| Independence Day | July 4, 2025 | CLOSED |
| Labor Day | August 29, 2025 September 1, 2025 |
CLOSED |
| World Mental Health Day | October 10, 2025 | CLOSED |
| Veteran’s Day | November 11, 2025 | CLOSED |
| Thanksgiving Day | November 27, 2025 November 28, 2025 |
CLOSED |
| Year End Office Closure | December 24, 2025 @ 1PM ET December 25, 2025 - December 31, 2025 |
CLOSED |
| New Year’s Day | January 1, 2025 January 2, 2025 |
CLOSED |
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